Creating a Department Error Supplement Application

Creating a Department Error Supplement Application

If, on a permit application, an error has been made by PennDOT (incorrect expiration date, work detail information, a name issue, etc.) and it is not caught prior to the permit being issued, PennDOT can create a supplement to fix the error.

Only PennDOT can create a supplement and mark it as being a Department Error.

Marking a supplement application as being a department error will cause the supplement fee to not be auto-populated on the Setup>Fee Information tab, as there is no charge to Applicants/Owners when the error is due to department error.

Marking a supplement application as being a department error will also flag the application to be included in department error supplement reporting.

To mark a supplement application as being a department error:

1. Access the Application Information screen OR the Permit screen of the permit for which a change in work supplement is needed.

2. Click on the Create Supplements button.

3. Select the option corresponding to the type of supplement you want to create (Time Extension, Change in Work, Permittee Name Change, Fee Change). The Create Supplement screen appears. In the header, the permit Application Number and the Permit Number are displayed.

4. On the Create Supplement screen, there is a Department Error check box. Click on it so that it is checked.

5. Continue creating the supplement application.

6. When ready, submit the supplement application.