Receiving an Application

Tasks assigned to you are stored in the work queue for easy access. Two types of work queues are available, one for permit applications and one for supplement applications. The default screen is for permit applications.

Selecting a supplement from the Supplement Work Queue opens the application in the Supplement Application Information screen. The normal information screen links are available as tabs.

Work queue tasks may be available to multiple Receivers. When you receive an application, it becomes assigned to you and is no longer available to other Receivers in their work queues.

Note:  A receiver is able to update Minimum Use Driveway (MUD) application data in the Driveway section of the Application Details Information area.

To receive an application

1.      Click the Work Queue button to display the My Work Queue options and the My Applications Work Queue.

2.      Select a Work Queue. The My Applications (or My Supplements) Work Queue Items screen lists basic details for all application or supplement tasks assigned to you.

3.      Click the Application number to open the Application (or Supplement) Information screen. The Action menu contains one or more operations that can be performed at the current step.

4.      Click the Action button.

5.      Click Receive. The Application (Supplement) Information screen updates automatically. The status changed to Received. The Attachments, Fee Information, Review Team, Checklist Information and Reference Information links/tabs are now active. If this is a supplement application, don't forget to use the Save or Save & Next navigation to save your work on each tab.

6.      If this is a supplement application, enter text into the Final Supplement Description field. Note that when the supplement is generated, this text is what will be printed on the supplement.

7.      If this is a supplement application being created as a result of a department error, click on the Department Error checkbox so that it is selected.

8.      Under Internal, on the Reference Information screen, select an Anticipated Response Date.

One Level 1 Reviewer is required for the Receiver to complete the task.

1.      Under Workflow, click the Review Team link/tab to continue.

2.      Click the EDIT button to assign a Reviewer. Users with roles qualifying them to act as District Reviewers appear on the Selection list. Only one Level 1 Reviewer can be assigned, so the Selection list allows only one selection.

3.      Click the plus sign (+) beside a Reviewer to assign the Level 1 Reviewer. The Manage Review Team screen displays the selection.

4.      Click the Save or Save & Exit button.

5.      Continue to select other Level 1 Reviewers, if needed. If you select yourself as a Reviewer, the application will be Received automatically and move to Under Review status.

6.      After adding reviewers, click the Action button.

7.      Click Complete. The status of the application changes to Under Review. In the Receivers section of the Review Team screen, the Receiver status changes to Complete. The status of the Reviewer(s) you assigned changes to Assigned.